WEBVTT

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Meaningful Community Voice is a cross-cutting governance principle, not a tenth

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Autonomy.

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Being heard is not the end of the process.

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Being taken seriously is.

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The pathway is voice, response, representation, escalation, accountability and trust.

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A serious concern should not simply disappear when it enters an

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institution.

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Municipal support protects a resident's right to meaningful consideration and lawful

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accountability.

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It does not guarantee that every request receives a predetermined result.